Safe Retailers - USA
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Anybody have experience with Bay Area Brass? www.bayareabrass.com
There is no phone or address. Only an email. I looked through Trumpet Herald, and found an old post on TrumpetBoards discussing safe retailers, but found no reference for this one.
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I mean, if they only have an email address then there really is no other way to contact them. There are lots of reputable dealers in the USA, if you need suggestions.
I cannot comment on whether this dealer is reputable or not. I have never heard of them until now.
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Well, the homepage is one that is very easily quickly set up; no location or address - just an e-mail, and a free g-mail address at that - I would not be happy doing business with them.
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I sent them an email. We'll see how he/she/they/them respond.
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This is directly from their site:
All instruments are sold as-described, which means returns aren’t accepted unless the item arrives in a condition different from how it was described or photographed.
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Most of our instruments are used or outlet items. Unless stated otherwise, they do not come with warranty.Not my first choice in business practice. There are enough others that provide service - even on used horns.
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I did get a reply to my email
Hi Shaun,
Thanks very much for reaching out directly, and sorry for the slow reply — was out of town for a couple days.
We're located in Oakland, California near Grand and Broadway. We're a small team of two selling mostly online through Reverb, so we don't have a brick and mortar storefront with regular hours. But there's a room elsewhere in our building where we can do playtests of about 4-5 instruments at a time. If you're interested, please list some times that would work for you in the next week or two, and which items on our website you want to try out.
I should also mention that for direct purchases from us we only take debit-like payment methods including PayPal Friends and Family, Venmo Friends and Family, Cash App, Zelle, or simply cash. But, we don't collect sales tax in this case.
What do you think? I'm happy to answer any questions here, or you can text or call me at (510) 575-9995. If I don't pick up please leave a text/voicemail/email so I know it was you, and I'll get back when I can.
All the best,
Jimmy
Bay Area Brass
