I did get a reply to my email
Hi Shaun,
Thanks very much for reaching out directly, and sorry for the slow reply — was out of town for a couple days.
We're located in Oakland, California near Grand and Broadway. We're a small team of two selling mostly online through Reverb, so we don't have a brick and mortar storefront with regular hours. But there's a room elsewhere in our building where we can do playtests of about 4-5 instruments at a time. If you're interested, please list some times that would work for you in the next week or two, and which items on our website you want to try out.
I should also mention that for direct purchases from us we only take debit-like payment methods including PayPal Friends and Family, Venmo Friends and Family, Cash App, Zelle, or simply cash. But, we don't collect sales tax in this case.
What do you think? I'm happy to answer any questions here, or you can text or call me at (510) 575-9995. If I don't pick up please leave a text/voicemail/email so I know it was you, and I'll get back when I can.
All the best,
Jimmy
Bay Area Brass