My own personal perspective in finding out about, then ordering my Harrelson Summit:
I was first introduced to the Harrelson brand by a visiting Harrelson representative that was in my area and arranged for a demonstration with a local professional artist. I attended this meeting, played a variety of Harrelson horns, and came to enjoy the Summit model. That professional came to a rehearsal (and gig) to let me try out the horn I liked. When I contacted Harrelson (the company) to order the horn, I was told I was to get a call back from Jason (the owner) to get specifics about the order. That response really floored me as in all the years I purchased new horns on my own (Kanstul, Getzen, Allora, Olds back in the day) the manufacturer or their representative never called me back to get personal input.
I almost immediately received a call from Jason Harrelson who interviewed me as to the horns I have played in the past, what I liked or didn't like about the horns. He asked me what I wanted and how I intended to use the horn I was ordering from him. After giving him this valuable information regarding my performance preferences, styles, venues and specific intended use for this horn, he then went over many options as to the leadpipe and bell varieties he offered AND THERE WERE A LOT. This would have otherwise been intimidating, if it were not for the fact that I had already played a variety of his horns AND he was very good at explaining the performance response between the leadpipe and bell designs. He also has a graph with the options and plots out the performance characteristics for those customers that want to see a real time graphic comparison of size vs response characteristics. And that is when I was sold and placed my order.
So my fist specific question to all other Harrelson purchasers' was this your experience as well?
For individuals reading this thread that purchased Monette (or other personalized brands), was your experience similar?